Process Step 1 — 15-min fit call. We decide if a teardown makes sense.
Step 2 — Agree terms. Only if we're aligned. Receipt + intake form by email.
Day 1 — 30-min kickoff call. Read-only access setup.
Days 2–10 — I work. No meetings. Async questions by email.
Days 11–14 — Walkthrough call + report. You decide next step.
If, after the walkthrough call, you don't feel the audit was worth it — full refund within 7 days. You decide. No
defense required, no metric to argue. The bar is your judgment, not my math.
What happens after Implement the report yourself Hand the report to your existing dev / VA / agency Engage me for a Build Sprint — teardown fee credits toward the sprint Engage me for a Fractional Ops Retainer FAQ Why start with a call? Fifteen minutes is enough to see if the teardown fits your firm. You only commit if we both want to move forward.
What if you don't find anything useful? Refund after the walkthrough. Your call.
What access do you need? Read-only access to your case management, CRM, call tracking, and web forms — plus a short screen-share with your office manager or intake lead.